About Us

About Us

Cloudbreak Systems is a full service business process outsourcing (BPO) company based in Savannah, GA. We have built our organization on a simple and effective culture – one that within a team atmosphere, we are all internally motivated to do the right things, the right way, at the right time, with the right attitude. It is our belief that by building and implementing this type of culture, our customers win, and we, win as well.

When engaged, our process is fairly simple - we do an in depth investigation into specifically what the customer needs outsourced as well as design a customer specific solution to achieve these results. We then construct a detailed operation manual, with screen shots, decision tree logic and specific instruction for the customer to review and sign off on. Once complete, we train our teams on that operation manual, as well as manage our teams on agreed upon key performance indicators (KPI’s).

In addition we send daily reports to your teams showing our results compared to KPI’s. It is our goal to provide these mission critical processes with 99% accuracy with the least amount of input or time on your managements behalf.

 

Call us to find out how we can help you today!


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